Business Hours
- Monday
- Closed
- Tuesday
- 9 AM - 4:30 PM
- Wednesday
- 9 AM - 4:30 PM
- Thursday
- 9 AM - 4:30 PM
- Friday
- 9 AM - 4:30 PM
- Saturday
- 10 AM - 2 PM
- Sunday
- Closed
Cancellation Policy
TO SECURE YOUR APPOINTMENT
Your credit card information is required- it will be safely collected & stored with Gloss Genius when you request your appointment online. Charges will only occur if Cancellation, Rescheduling, or Late Arrival Fees apply (please see below).
If credit card information in is not provided within 72 hours of your scheduled appointment, your services will be cancelled.
Cancellation & Rescheduling•
In order to provide the best possible scheduling options to all guests, 48 hour advance notice is required should you need to cancel or reschedule your appointment.
Cancelling an appointment within less than 48 hour notice, or failing to arrive to a scheduled appointment, will result in a Cancellation Fee equal to or approximately up to 50% of the service price. You will be required to pay a Booking Fee and have a card on file for further appointments. Should you need to cancel outside of 48 hr policy, you will be able to reschedule your appointment one time.
Late Arrivals•
Services for clients running late will be adapted to fit the remaining appointment time without adjustment to pricing. Clients arriving more than 15 minutes late may need to be rescheduled and Cancellation Fees will apply.
Adjustments•
I strive to offer my guests the highest level of satisfaction. If you are having challenges with your cut & color, let me know within 3 days of your visit and I am happy to correct the issue at no additional charge.